Image Check Your Order Before Dispatch
Image Check Order Service
Lucidtoys is the biggest distributor of sex dolls in the UK. From our experience we have discovered that many customers want the images of their dolls before we dispatch it to check if it matches their expectations or the supplier photos. This assures you are happy with the doll you have purchased and we know you are getting what you want
Unfortunately many customers have abused this service by ordering and cancelling multiple times once we send images. For example we had a customer who would order a doll and cancel as soon as we sent the images - 14 times within a week. As you can imagine, the labor costs and warehousing required to fulfil this is high with dealing with customers who are not genuine.
Thus we have created a new service called "Image Check Your Order" which benefits the customer and allows us to supply genuine customers.
Get Real Images Of Your Doll Order Before Dispatch
- Get Real Images Of Your Doll Order Before Dispatch For £35
- Confirm You are Happy With Your Doll Images To Go Ahead With Dispatch (We will then send a £35 in form of points back to your account).
- Cancel Your Order If You Are Not Happy With Your Doll. You can use the £35 against a future order. (This will be added in form of points back to your account).
- Get the doll you want without worrying about what you will get.
Fast Service - We Aim For A Maximum 24hr Working Day Turnaround To Get The Order & confirmation to dispatch or cancel. (Depending on how fast the customer responds).
When Ordering A Doll - Follow the Steps Below:
1. Add "Image Check Your Order Service" To Your Order
Purchase this service by adding this item to your order:
2. We Will Pack Your Order & Send You Your Images
We will pack your order and send you your actual doll to check for you to approve for dispatch. We will email you and wait for your confirmation.
We will send an email with a google folder with the doll images for you to check. Simply click on the google folder link in the email to see your doll.
3. Confirm You Are Happy With Your Images
Once you send your confirmation that you are happy with the doll, then we will dispatch it for you.
Just email us back that you are happy for us to dispatch the doll for you.
We will then credit back the £35 for the service. (This will be added in the form of points back to your account and you can use it on any future purchase.You cannot use the credit against another image service)
PLEASE NOTE: Due to this service, we may not be able to dispatch your doll on the same day as we need to send images and wait for confirmation.
Example: If you purchase your doll at 11am and we send your images at 2pm and get confirmation that you are happy for us to dispatch the doll at 3pm, then we may not have time to dispatch it on the day. Some couriers have cut off times when they come to collect our packages. We will send any packages the next working day.
4. What If You Are Not Happy With Your Images?
Some customers find that a doll may not meet their expectations or does not quite look like the supplier photos. If you are not happy with the doll images, then you can cancel the order and we will give you a refund for the doll and the shipping charges. We will then use the image service payment to credit your account with £35 which you can use against a purchase of an item. (You cannot use the credit against another image service).
5. Adjusting The Doll Based On Your Images
Some customers want to adjust their order once they see the images. Example they want to have a different body or head. We are more than happy to do this for you and send images again for approval. Once approved, we can dispatch the doll for you. Any extra additional adjustments may incur a further £35 cost which is on a case by case basis.