Image Service - Approve Real Images Of Your Doll Before Dispatch


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Brand: LucidtoysSKU: 161437N/A

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Image Check Your Order Before Dispatch

Image Check Order Service

Lucidtoys is the biggest distributor of sex dolls in the UK. From our experience we have discovered that many customers want the images of their dolls before we dispatch it to check it matches their expectations or the supplier photos. This assures your happy with the doll you have purchased and we know you are getting what you want.

Unfortunately many customers have abused this service by ordering and cancelling multiple times once we send images. For example we had a customer who would order a doll and cancel as soon as we sent the images - 14 times within a week. As you can image, the labor costs and warehousing required to fulfil this is high with dealing with customers who are not genuine.

Thus we have created a new service called "Image Check Your Order" which benefits the customer and allows us to supply genuine customers.

Get Real Images Of Your Doll Order Before Dispatch

  • Get Real Images Of Your Doll Order Before Dispatch For £35
  • Confirm Your Happy With Your Doll Images To Go Ahead With Dispatch (We will then send a £35 credit voucher).
  • Cancel Your Order If You Are Not Happy With Your Doll. You can use the £35 against a future order. (We will send a £35 credit voucher).
  • Get the doll you want without worrying about what you will get.

Fast Service - We Aim For A Maximum 24hr Working Day Turnaround To Get The Order & confirmation to dispatch or cancel. (Depending on how fast customer responds).

When Ordering A Doll - Follow the Steps Below:

1. Add "Image Check Your Order Service" To Your Order

Purchase this service by adding this item to your order:

The cost of this service is £35. Once we received this service with your doll order, our warehouse team will prepare images for your inspection to confirm.

2. We Will Pack Your Order & Send You Your Images

We will pack your order and send you your actual doll to check for you to approve for dispatch. We will email you and wait for your confirmation.

We will send an email with a google folder with the doll images for you to check. Simply click on the google folder link in the email to see your doll.


3. Confirm You Are Happy With Your Images

Once you send your confirmation that you are happy with the doll, then we will dispatch it for you.

Just email us back that you are happy for us to dispatch the doll for you.

We will give a credit voucher of £35 for the service which you can use for a future order.

PLEASE NOTE: Due to this service, we may not be able to dispatch your doll on the same day as we need to send images and wait for confirmation.

Example: If you purchase your doll at 11am and we send your images at 2pm and get a confirmation that you are happy for us to dispatch the doll at 3pm, then we may not have time to dispatch it on the day. Some couriers have cut off times when they come to collect our packages. We will send any packages the next working day.  

4. What If You Are Not Happy With Your Images?

Some customers find that a doll may not meet their expectations or does not quite look like the supplier photos. If you are not happy with the doll images, then you can cancel the order and we will give you a refund for the doll. We will then use the image service payment to credit your account with £35 which you can use against a purchase of an item. (You cannot use the credit against another image service).

5. Adjusting The Doll Based On Your Images

Some customers want to adjust there order once they see the images. Example they want to have a different body or head. We are more then happy to do this for you and send images again for approval. Once approved, we can dispatch the doll for you. Any extra additional adjustments may incur a further £35 cost which is on a case by case basis.


Order before 2pm & we will dispatch the same day. Order after 2pm & we will dispatch the next working day.
(Does not include weekends & bank holidays).

UK Delivery:

UK Postage Service Delivery Time Cost

Royal Mail Tracked 24-48 Service

1-2 working days


UK DPD Track Delivery

1-2 working day


DPD Pre 12:00 Delivery

(Orders placed before 2pm Mon-Fri)

1-2 working day


UK DPD/UPS Tracked Delivery

(Heavy Items 25kg +)

1-2 working day


DPD Pre 12:00 Delivery

(Items 25kg+ placed before 2pm Mon-Fri)

1-2 working day


UK Delivery Saturday

(Orders placed before Friday 2pm)



International Delivery:

International Postage Service Delivery Time Cost

DPD Track EU Shipping (2-3 Working days)

2-3 Working days


DPD Track EU Shipping (2-3 Working days)

2-3 Working days


FedEx Track (2-3 Working days)

2-3 Working days


FedEx Track (2-3 Working days)

2-3 Working days


FedEx Track (2-3 Working days)

2-3 Working days


DPD Track Ireland

2 Working days


Dispatch times:

We dispatch all orders before 2pm each working day to ensure you receive your items fast. We know that, when you order a toy, your first concern is the delivery and the way your goods are packaged.

You will automatically receive a confirmation email about the delivery once dispatch with a tracking number. You can click on the tracking number in your order account or email to see the progress of your package.

Delivery times:

Please note that while nearly 95% of our UK packages do arrive the next day once dispatched, it may take an extra day to arrive due to courier services having busy periods or backlogs. If you package takes more then 2 days, then please contract us for us to investigate for you.

Discreet Delivery:

Every shipment is checked carefully and each item is packed as compact as possible, to ensure the best protection of your order. Also, we pack using only top quality mailing materials and we send our goods discreetly packaged. That means no company names, logos or product titles. Our items come in plain bags or boxes. All the dolls and larger orders are being dispatched in boxes. However, we can pack any item in boxes as long as you select the Next Day Delivery option and leave us a comment on the order, stating you'd like to receive the item packed in a box.

Once we process and dispatch your order, you will receive an email to inform you about the status of your purchase. Usually, our goods should arrive at the destination the next day after they’ve been dispatched.

Collections & Visits:

We allow collections at our warehouse. Simply select collection at the checkout when selecting a delivery option.

You can collect Tuesday to Friday from 10am - 5pm (Except holidays). We require at least a 3 hour notice period to have your order ready.

Please confirm your collection date and time by email or telephone. Please wait for the confirmation, before you come to collect your order and have a form of ID to confirm your order.

If you would like to schedule a visit to view a sex doll, then please click here.

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Image Service - Approve Real Images Of Your Doll Before Dispatch