1.How are the sex dolls packed?

Every doll is securely and discreetly packed in strong cardboard boxes. This means no logos, labels, product or company names are on the packaging. Every doll is inspected and images are taken to ensure its quality and traceability.

2.How fast can I get the item delivered?

For the items that are in stock, if you place the order by 2pm, we can get the doll dispatched on the same day, so you can receive it within 1-3 working days depending on your location.

3.How big is the box?

The average box size is 156 x 42 x 30 cm and it's roughly 35 kg

4.Can I pay monthly for the sex doll?

Yes, PayPal Credit or Klarna are the method we are using for monthly type payments.

5.Can I choose the delivery time & date?

You can buy a doll from us and let us know what particular delivery date you want. Once we dispatch the order, we will provide you with a tracking number and you can actually change the delivery times by going on the DPD website or DHL website. You can find more information here: https://www.lucidtoys.com/pages/dolls-delivery

6.Can I get my sex doll delivered at a collection point instead of my house?

Sure, DPD allows you to change the delivery address and either add a collection point close to your house or an alternative address. However, please keep in mind that the item is quite heavy, so you need to make sure you have a vehicle to pick it up with. Please note we send items via DHL. If you want this service then please contact us first as the shipping cost maybe different.

7.Can I see more images of the sex doll?

Absolutely, please check the product images listed on the product page you’re interested in. If you need more images, please send us an email and we will reply to it, sending you the images requested if we have some. During our inspection checks, we take real warehouse images which we can forward to you to see. Some images maybe unavailable but we will try our best to send you images.

8.Can I collect the sex doll from your warehouse?

Customers can purchase and collect their sex dolls from our warehouse. We are open from 9am to 6pm. You can contact us and arrange a time you would like to come and pick the doll up. Collection Available In Oxford OX5 1JD.

15 Stattion Field Industrial Estate

Kidlington

Oxfordshire

OX5 1JD

 

9.Can I dress my sex doll? What clothing can I use? Will the clothing cause a stain?

TPE material is very durable and elastic and the skin is porous which means it can absorb moisture and stains.

Thus we do not recommend exposure to new dark coloured fabrics, or tightly fitting clothing and low quality garments. New fabrics often have excess dye which should be wash first. We do not take any responsibility for stains caused due to clothing or accept any returns due to stains from clothing.

Stains caused by clothing is nothing new to a seasoned love doll user and easily removable. TPE cream can be used to remove marks and stains.

We recommend using high quality clothing for the sex dolls that dont leave stains. For example the obsessive range in our lingerie section is extremely popular for sex dolls:

https://www.lucidtoys.com/collections/lingerie

10.Can I return the sex doll if I dont want it?

Each box comes with a return sachet inspection process to follow. Simply follow the instructions on how to check the doll. The sachet has gloves and steps on what to do. If you feel that the doll and it is not for you, then you can simply contact us to get the doll picked up and returned. We will charge a small pick up delivery fee of £55. Due to the nature of the product, if the sex doll is taken out the box or used in anyway, then we cannot accept a return.