Every doll is securely and discreetly packed in strong cardboard boxes. This means no logos, labels, product or company names on the packaging

For the items that are in stock, if you place the order by 2pm, we can get the doll dispatched on the same day, so you can receive it the following working day.

The average box size is 156 x 42 x 30 cm and it's roughly 40 kg

Yes, PayPal Credit is currently the method we are using for monthly payment. We are still looking into other payment methods of the same nature, but PayPal is the safest we can use at the moment.

Once we dispatch the order, we will provide you with a tracking number and you can actually change the delivery times by going on the DPD website. You can find more information here: https://www.lucidtoys.com/pages/dolls-delivery

Sure, DPD allows you to change the delivery address and either add a collection point close to your house or an alternative address. However, please keep in mind that the item is quite heavy, so you need to make sure you have a vehicle to pick it up with.

Absolutely, please check the product images listed on the product page you’re interested in. If you need more images, please send us an email and we will reply to it, sending you the images requested.